Communication Techniques

You should be using complete sentences to answer the questions. Ensure that you are using correct grammar. In addition, support your answers using your textbook, course materials, credible internet resources, and scholarly journals. SkyScape is a great suggestion for assistance in completion of this assignment. All citations must be in APA format.1 Point

1. Identify and Describe communication techniques that can be used to promote safety within the healthcare facility?2 Points

2. Describe how communication can assist in providing optimal patient care?2 Points